System Administrator (Windows)

System Administrator (Windows)

We are looking for a Windows System Administrator to support the daily operational needs of our customers and the administrative needs of the development team. As part of the help desk the successful candidate will be responsible for managing tickets via the ticketing request system, JIRA. In support of the IT team, you should be able to monitor the overall infrastructure, operational health and implement any infrastructure improvements or repairs. You should be passionate about quality, speed, performance and excellent customer service.

Responsibilities

  • Work with development team to manage cloud services
  • Support deployments of custom applications and mobile applications
  • Create/update technical documentation as required to support servers in the customer environment
  • Provide reporting on inventory and other requested reports
  • Manage a distributed hosting solution, ensuring maximum uptime and improved content delivery for customer websites
  • Update and upgrade web servers like (IIS server, Apache)
  • Manage multi-platform Database Management System (DBMS) (SQL, Oracle, MySQL, etc.) Design and Administration services
  • Manage search engine platforms via an enterprise search solution or equivalent. Such as input search result boosting information into an existing search solution and ensure that search results are relevant
  • Manage the server used to host the search application
  • Support application capacity and the ability to proactively plan and scope requirements to enable scalable solutions
  • Maintain security certification and accreditation package for federally owned systems
  • Monitor and maintain infrastructure health and carry out software inventory on the project
  • Manage software licenses usage on the project
  • Set up and deployment of new user hardware
  • Ensure requests are completed based on SLAs
  • Provide backup and recovery support
  • Plan, monitor, and optimize IT infrastructure to maintain high utilization and capacity
  • Automate workflow by collaborating with development team
  • Install and upgrade software as needed

Qualifications

  • 3+ years experience as a System Administrator
  • Current MCSE certification
  • Experience in an ITIL structure and ticketing system
  • Account management with Active Directory experience
  • Capable of supporting MS Windows systems and hardware
  • Ability to multi-task, work in a fast-paced environment, and effectively accomplish tasks/goals
  • Ability to obtain government Public Trust clearance

Personal Attributes:

  • You are a good listener and an excellent problem solver
  • You have confident presentation and interpersonal skills
  • You possess strong written, oral and diagrammatic communication skills
  • You're highly analytical, detail-oriented, and organized
  • You have a passion for your craft and always identifying new opportunities to improve it
  • You have a willingness to learn, grow and adapt as the web continues to evolve

Education

  • BA or BS Degree in related field

Perks That Come With The Job

  • Medical, Dental, Life and AD&D insurance
  • 401k with employer match
  • Three (3) weeks Paid-Time-Off (PTO)
  • Ten (10) Federal Holidays
  • Commuter benefits
  • Employee referral program

Our success is the result of exceptional team members who excel both independently and collaboratively. If you love what you do and are looking for a place where your talents will thrive, we would love to hear from you. No staffing agencies, outsourcing companies and phone calls, please.

To Apply:

Please submit your résumé and URL samples of past work to:
careers@magnumultimedia.com